+91 7385120851
support@mdsolution.com

FREQUENTLY ASKED QUESTIONS

Here are answers to the most common questions about our services at MD Solutions LLP (Nagpur, Maharashtra). If your question isn't listed, feel free to contact us!

What services do you provide at MD Solutions?

We specialize in computer and laptop repair, electronics repair (mobile, tablet, printer etc.), hardware upgrades/maintenance, component sales, and refurbished laptop sales. We offer on-site, pickup/drop, or in-shop services in Nagpur and nearby areas.

What is a refurbished laptop? Is it reliable?

A refurbished laptop is a pre-owned device that has been professionally inspected, repaired (if needed), cleaned, and tested to work like new. All our refurbished laptops are reliable, come with tested components, and include a 3–6 months warranty (excluding battery/screen/physical damage). They are a cost-effective option compared to brand-new ones.

Do your refurbished laptops come with warranty?

Yes! Refurbished laptops come with 3–6 months limited warranty on hardware (motherboard, processor, RAM, etc.). Battery and screen usually have shorter or no warranty. We also provide free technical support for OS installation and basic diagnostics.

How much does computer/laptop repair cost?

Costs vary depending on the issue. Diagnostic fee is ₹200–₹500 (adjusted if repair proceeds). Common repairs: screen replacement ₹1500–₹5000, keyboard/motherboard ₹2000–₹8000+, virus removal/software fixes ₹500–₹1500. We provide free quotes after inspection.

Do you offer doorstep/on-site service in Nagpur?

Yes, we provide on-site service in Nagpur and surrounding areas for an additional visit charge (₹200–₹500 based on distance). Pickup/drop service is also available. Contact us to schedule.

What is your warranty on repairs?

Repairs come with 30–90 days warranty on parts and labor (as specified during service). Warranty covers the repaired component only. No warranty on issues from misuse, liquid damage, or normal wear.

Do I need to backup my data before repair?

Yes, we strongly recommend backing up your data before handing over your device. We are not responsible for data loss during repair. Data recovery attempts are possible but not guaranteed and may incur extra charges.

How long does repair take?

Simple issues (software, virus, minor hardware) take 1–2 hours to 1 day. Complex repairs (motherboard, chip-level) may take 2–7 days depending on parts availability. We update you on status.

Can I upgrade RAM/SSD in my laptop?

Yes, we offer upgrades for compatible laptops (RAM, SSD/HDD, etc.). We check compatibility first and provide quotes. Upgrades often improve performance significantly.

How can I contact you for support?

Call/WhatsApp: +91 7385120851 | Email: support@mdsolution.com | Visit our shop in Pune/Jalgaon. We respond within 1–2 hours during business hours.